Monday, April 25, 2011

TO DELEGATE OR NOT TO DELEGATE – WHICH TASKS DO I KEEP? 4 of 7

Managers should delegate as many of the lower-level and routine operational tasks as possible.  There are some areas, however, such as strategic planning, crisis management and human resources matters that you need to retain, for obvious reasons.  Some tasks require your attention and are a significant reason that you have the position that you are in such as:
Leadership – the leader of a team is responsible for the direction, motivation, guidance and control. 
Strategic Planning – planning for the success of the team is your job, and you are privy to upper level information that is necessary for good planning.
Management – sometimes referred to as control, management is much more.  Your responsibility to ensure quality, performance and delivery is essential to the team’s success
Human Resources – personnel management is another of the leader’s areas that a part of the job function, and cannot be delegated.  Employees will not always make the best decisions when it comes to their welfare, and the manager has to provide the leadership in this area.
Rewards – both positive and negative behaviors need recognition, payoff and even constructive correction.  Setting the expectations, coaching for performance and rewarding excellence can only be done by the manager.
Results – bottom line…the manager is ultimately responsible for his or her group’s bottom line.  The overall success of the team is your job.

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