Unethical
behavior is one of the largest factors in poor morale in the workplace today.
Coworkers and supervisors observe unethical behaviors, and then the offender
loses trust and credibility. One of the biggest problems with understanding
ethics is the difference of perception of right and wrong, at the core of our
ethical belief system.
We
grow up in an environment that creates our core value system. Add to that faith
beliefs, social modeling, and life experience, and ethics becomes a moving
target to understand and implement.
Improving
ethics in the workplace environment is based on communication and role
modeling. The first level of communication involves training, where employees
are helped to understand what the core values of the organization are, why they
matter, and what the behavioral expectations are. Without training and the
reinforcement of modeling, most people will simply make their own decisions
based on their own individual values, not necessarily in line with those of the
company they work for. It is up to management
to decide what the core values of the organization are, then to
communicate those values to the masses, setting very clear expectations of what
ethical behavior looks like, what the impact of these actions are, and what the
consequences of violation are.
That's
a start-it's a plan. The second step is the communication of that plan to every
employee, bottom-to-top, with examples of what great behaviors look like.
The
third step is to monitor and evaluate, like should be done with any behavior or
policy, to make sure everyone follows the same set of rules. Consistency of
application of policy is essential to the success of the program.
People
making ethical decisions are more productive, less stressed, and more focused
on what it takes to make a business successful.
No comments:
Post a Comment